Help CenterYou can make changes to your booking. There is a $55 fee Booking Modification Fee to do so* . This applies to changes you request on the trail for earlier or later pick ups as well.
Follow the steps below for booking date changes:
Step 1: Visit our booking site to see what dates are available: https://treksupport.rezdy.com/ If the dates are not choosable, it means they are booked out or not available.
Step 2: If the dates are available, have the following info ready to submit in the form ( Step 3):
- Pre-Trek:
- Trek Start Date:
- Trek Finish Date:
Pay attention to your transfer date, whether this is a drop-off or pick-up or both. These dates are the most important. Choose only the dates available online.
Step 3: Go to the LTTS Booking Modification page and submit your request. In the additional info box, use the exact format as the example shown below and note which is a transfer date example (as shown below):
- Pre-Trek: 21 May 2023
- Trek Start Date: 22 May 2023 ( Drop off to Redbank Gorge)
- Trek Finish Date: 3 June 2023
Step 4: Submit the form. We can process the payment on your CC or send you a payment request via Stripe. We will then update your booking and email you with the revised booking or information.
Remember: Any date changes will result in a $55 Booking Modification Fee (BMF) each and every time such as request is made, whether the change relates to covid or not. This is part of your terms and conditions. Sadly, we can't handle the volume of regular changes and need to pay for extra staff to deal with the booking changes.