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FAQ: My booking is for a group of four people, but one needs to pull out. What are my options?

You have the option to downgrade your package but the cancellation fees will still apply for the portion that has pulled out.

If you have a booking of more than one person ( Duo, Troika, 4+ people or more) and one or more is pulling out, then that portion of the booking is considered as a cancellation.

For example, if you have a booking for Express 5 or 5 hikers and one person wants to pull out and you want to downgrade to Express 4 or to 4 hikers, whatever the downgrade difference is, there will be a 30% cancellation fee for that portion. The rest of that portion is refunded. 

If the person who pulled out changes their mind at a later date and wants to rejoin that group booking or makes their own booking, whatever the 30% fee for their portion was will be offered as a credit.

When you are ready to make the changes to your booking, please go to the LTTS Booking Modification page to do so.