Please take the time to calibrate your expectations of LTTS while you are on the trail. It is important that you understand the limitations of what we can do and what we can't and what to expect if you do request additional support while on the trail. Sadly some customers expect to use our services beyond what was booked and paid for, believing that a single booking with LTTS is an open pass to request any additional services for free while on the trail at any time.