Help CenterBooking Admin & Terms
Where are your Trek Support Terms and Conditions Listed?FAQ: My Booking is on Hold. How Do I Rebook for 2024 and beyond?FAQ: I need to change the dates of my booking. How do I do that?FAQs: I've lost my booking paperwork, can you send it to me again?FAQs: Why can't I make an online booking for 6 or more people?I want to cancel my booking. What is the process?FAQ: Booking with LTTS and Guaranteed Permit?Do I need to book my accommodation before I make my Trek Support booking?What does the 'No Accommodation, No Transfer' Policy mean?What does the 'No Fuel No Transfer Policy' Mean?I would like to add extra people to my trek package or booking. How do I do that?FAQ: One person has pulled out. What is the process for refunding and downgrading?Pre-Arrival Email: LTTS Checking In - Your Upcoming TrekFAQ: I need to modify my booking. How do I do that?How Do I Make a Booking?FAQ: What is your Cancellation Policy?FAQ: When booking a transfer, with a pick up from Red Bank Gorge, should we book for the start date or, the end of our hike (when we would like to be collected)?Approved Accommodation ListWhat is Post Trek Accommodation?Minimum 30% Cancellation FeesFAQs: I had to pull out from my hike. Can I get a refund?